Disclaimer: RawaCool is an independent maintenance company specialising in Gree AC repair. We are not an authorised dealer or official representative of Gree. All work is performed on out-of-warranty units or in situations not covered by the manufacturer's official service.

Gree Electric Appliances is the world's largest AC manufacturer by output. Their market share in Saudi Arabia is dominant in the mid-range residential segment — making Gree the brand we service most frequently across Abha, Khamis Mushait and Jazan.

🛡️ 90-Day Parts Warranty | ✅ Genuine OEM Parts | ⭐ 4.9 Rating from 320+ Customers | 🔧 8+ Years Regional Experience

Most Common Models in the Region

Most common models in the region: Pular series (1.5–2 ton for mid-size rooms), Lomo for offices, Fairy for lighter cooling loads, Flexi II for tight installation spaces, and Inverter T3 models designed for hot climates (rated to 52°C).

Common Gree AC Faults in the Asir & Jazan Climate

Based on hundreds of Gree service visits across all three cities, these are the most frequent failure patterns:

E1 / H3 Error — Compressor Overheating

In Khamis Mushait summers (42°C+), the compressor operates at maximum load. Gree's E1 or H3 code means the thermal protection has triggered. Fix: check refrigerant level first, then verify outdoor unit ventilation clearance.

F0 / F1 Error — Refrigerant Leak or Low Charge

The most common Gree fault after 3–4 years. F0 means critically low gas, F1 means moderately low. We locate and repair the leak point first, then recharge with R410A or R32 per the unit spec.

Indoor Unit Noise — Dirty Blower Wheel

Gree's Sirocco blower wheel accumulates dust faster than some competing brands. A turbulent airflow sound means a dirty wheel. Deep cleaning resolves this in 90% of cases.

PCB Failure After Voltage Fluctuations

In older-grid Abha districts, voltage fluctuations damage the control board. Gree units without additional surge protection are vulnerable. We recommend a voltage stabiliser as preventive protection.

Water Leak from Indoor Unit (Jazan)

High condensate volumes in Jazan's coastal humidity block Gree's internal drain every 6–8 weeks in summer. We clear the drain line at every maintenance visit without exception.

Genuine Parts Policy for Gree

We use genuine Gree OEM parts in all repairs — PCB boards, capacitors, fan blades, expansion valves. Counterfeit parts reduce efficiency and void manufacturer warranty. On request, we show customers the part number and source of every replacement.

Our Gree AC Services

Service Coverage by City

Frequently Asked Questions — Gree AC

Do you repair out-of-warranty Gree units?
Yes — most of our Gree repairs are on units past the manufacturer warranty. There is no requirement for the unit to be in warranty for us to service it.
Are genuine Gree parts available locally?
Yes — we stock the most common Gree consumable parts: capacitors, filters, expansion valves. Rarer parts are ordered and typically arrive within 2–4 working days.
My Gree unit shows E6 — what does that mean?
E6 on Gree units usually indicates a communication fault between the indoor and outdoor units. Causes include a damaged communication cable, a failed PCB on either unit, or a voltage issue. We diagnose with Gree's service tool for accurate identification.
What is the response time for emergency Gree repair in Jazan?
Emergency: 50–70 minutes. Scheduled appointments: same day or next day depending on availability.
Do you offer an annual maintenance contract for Gree AC?
Yes — the annual contract covers two preventive visits, gas check, filter and blower cleaning, and PCB inspection. Contact us for a quote.